Shipping Policy
Shipping Policy
Last updated: April 2026
Overview
At iTech, we are committed to delivering your orders safely, efficiently, and in a timely manner. This Shipping Policy explains how orders are processed, shipped, and delivered.
By placing an order through our website, you agree to the shipping terms outlined below.
Order Processing
Orders are usually processed within one to two business days after payment confirmation and order verification.
Processing times may vary during holidays, promotional campaigns, high-demand periods, or due to product availability.
Delivery Time
Estimated delivery times depend on your location and the selected delivery method.
Orders within Cairo and Giza are generally delivered within one to three business days. Orders to other governorates may require two to five business days.
Shipping Providers
iTech works with trusted courier and shipping partners to ensure that your order arrives safely.
The shipping provider may vary depending on the delivery location, product type, and order value.
Shipping Charges
Shipping fees are calculated during checkout and may vary depending on your address, order size, and selected shipping method.
Free shipping or special delivery offers may be available during selected campaigns or promotions.
Order Tracking
Once your order has been shipped, tracking information or delivery updates may be shared with you when available.
Please allow some time for tracking details to become active after the order has been dispatched.
Delivery Delays
Although we do our best to meet estimated delivery times, delays may occur due to public holidays, weather conditions, courier delays, traffic, or circumstances beyond our control.
iTech is not responsible for delays caused by third-party shipping providers or force majeure events.
Incorrect Address
Customers are responsible for providing accurate and complete delivery information at checkout.
Incorrect or incomplete addresses may result in delivery delays, failed delivery attempts, additional charges, or order cancellation.
Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact iTech within forty-eight (48) hours of delivery.
Photos, packaging details, or additional information may be required to help us review and resolve the issue quickly.
International Shipping
At this time, iTech primarily provides shipping services within the Arab Republic of Egypt.
International shipping may be available only in selected cases and may require additional arrangements, fees, and delivery time.